Criação de significado na gestão organizacional: análise do modelo de gestão do desempenho operacional da PMMG e sua relação com o controle de homicídios entre os anos de 2018 e 2019

Abstract

This monograph addresses public security. We will study the Operational Performance Management System of the Military Police of Minas Gerais, in order evaluate the perceptions of meanings attributed to it, as an instrument for controlling consummated homicides in Minas Gerais state, from 2018 to 2019, and correlate them with numerical data related to this crime. The universe of interviewees was composed by Officers of the Military Police of Minas Gerais and specialists in public security. We adopted an exploratory methodology based on qualitative research techniques, including interviews, document analysis and content analysis, and quantitative research techniques with descriptive and comparative statistical analysis, in order to answer the central question of this work: How do experts in public security and Officers from the Military Police of Minas Gerais perceive the Operational Performance Management System of that institution, and the creation of meanings derived from it, when addressing the control of homicides, in the period between 2018 and 2019 in Minas Gerais State? To proceed with the interpretation of the creation/sedimentation of organizational meaning, we used a semi-structured interview, derived from the meta-theory of Choo in his work "The organization of knowledge" to lead to the understanding of perception, retention, internalization of meanings and behavioral changes internal systems derived from the studied system. As a counterpoint to the findings arising from the perceptions exposed in the interviews, we developed a descriptive and comparative statistical analysis, involving models/methodologies/management systems related to the dynamics of homicide crimes and their control, in which the Military Police of Minas Gerais has participated, including, in the mathematical models, the population variations, the oscillation of the number of military policemen and the promotions to highest rank of the military police career in the State of Minas Gerais, in the period from 2010 to 2019. The main topics covered in this work were related to the evolution of Core Activity Management systems and the transformational and cultural changes in Military Police of Minas Gerais, in addition to statistical findings on the trends of the homicides in that state. The conclusions are that the Organizational Performance Management System is sedimented in the Military Police of Minas Gerais as an effective contributor to internal changes, which favored the qualification of the management and execution of the core activity of that institution, finally, contributing to a better control/ reduction of homicides in the State of Minas Gerais in the biennium 2018-2019.