Gestão de pessoas: captação/recrutamento, seleção e capacitação e desenvolvimento de pessoas no Serviço Público

Abstract

Globalization has affected the working environment, among other sectors, offering a new truth to businesses. It is not enough for people to show their qualifications through impressive curriculums or knowledge of foreign languages. This new reality has brought out a fierce competition not only among national organizations but also primarily among foreign ones, which through a peephole, observe the niche of the internal market. Electronic media and internet have provided to society, in general, products and services of all types than inferior price to the ones offered by the internal market. With this in mind, corporations and people who compose such corporations have found it necessary to change their behavior due to the fact that more knowledge is no longer enough. It is necessary to maintain full control of the relationship between cause and effect in order to enhance results from the continuous development of capital human. The challenge of modernization has brought new elements to the classic goal of any business: in the private sector this means to increase the value of the company for its share holders and in the public sector, this means to increase the quality of services offered to tax payers. In this way, it is up to the Human Resource Professional to recruit from the work in market, professionals who fit the desired profile of each organization, always keeping in mind the company’s Mission, Vision and Culture, which are instituted by Organizational Strategic Planning. The Human Resource Professional must also capacitate employees through personnel management tools in order to better qualify other players and collaborators, as well as rapidly providing knowledge to those who will make the difference to the group in any situation or circumstance.